HAROLD THOMAS

ARTLU DESIGN
   
Tel: 415-386-0653
E-mail: haroldthomas@artludesign.com
OBJECTIVE:

To obtain a position as a Web Designer in a firm providing an opportunity to advance my creative talent, and technical skills.  
SKILLS:

 

· Creation of web ready images, and graphics.
· HTML programming
· Adobe Photoshop
· Image Ready
· Macromedia Dreamweaver site construction
· Java Programming
· Adobe Illustrator graphics creation
· Digital photography and reproduction
· Text only accessibility site programming
· Project management skills
· Creative problem solving
· Online research surveys

PORTFOLIO:

ArtluDesign: http://artludesign.com . This web site portfolio is a compilation of Design Projects, Web Design, Photoshop Photo Retouching, Photoshop Icon, Token and Logo Design, Illustrator Sprite Drawings for a children's DVD, Photoshop Gif Animations, Original Photography, Handmade Jewelry Designs. Design Theory.

 EDUCATION:

· Java Programming OpNet currently attending graduation will be September 2003  
· Advanced Web Design Certificate, June 2003
Bay Area Video Coalition (BAVC) MediaLink Program Four-month immersion style certificate. Acquired advanced skills in HTML programming, design, and lay out for web pages, Photoshop, Image Ready, Illustrator and Dreamweaver. Worked with clients and students developing web site projects as a project manager.

· Web Design Certificate October 2002
Goodwill Industries WebLink Program
Implemented Html hand coding and Photoshop for digital design concepts in web sites.		  

DESIGN PROJECTS:
  · Haight Ashbury Food Program http://thefoodprogram.org.
Complete redesign and programming of existing site with a template format in Dreamweaver including a text only site for accessibility purposes. 		 
 
· Aunt Charlie's Lounge http://auntcharlieslounge.com
Responsible for all facets of this photo intense site including design, programming, Photoshop and Image ready elements, photo optimization and preparation for web posting.
 

· Bay Area Video Coalition
Created sprite drawings in Illustrator format for animation in children' s story telling DVD production.
  
WORK HISTORY:
  1992-2002 Call center research, data collection and customer service experience    

· PayMap CSR in a call center environment.
Customer Service Representative
Solved problems by tailoring accounts to client needs. Resolved escalated conflicts with clients		  

· United States Census Bureau 2000
Census Bureau Field Manager
Recruited, trained, managed a staff of 110 collecting Census 2000 data. Enforced policies, in accordance with Census Bureau policy.		  

· ConStat Marketing Research
 Operational responsibility for computer-interviewing Call Center. Telecom and Computer industry data collection. Project management of multiple business and consumer projects. Survey script testing and refinement by information troubleshooting. Human Resource allocation and training with manuals and tools I created. Established procedures to measuring and increase productivity, assure accuracy, and quality with monitoring, training, and employee review. Forecasted and maintained time lines of multiple projects. Developed resource hours tracking system for bidding and billing. Oversaw payroll, coding, and focus group departments



  
Printable versions Web Design Word Document
  Web Design Text Document
  Call Center Management Resume Word Document
Call Center Management Resume Text Document